Success Stories

Entrepreneur Racquell Brown has translated her love and passion for Jamaica's flora into a lucrative line of exotic, all-natural skincare products. Operating under the Irie Rock Yaad Spa brand, Brown has developed a range of mood-boosting scents, namely: Papaya Path, Mango Walk, Coconut Sensation, Vanilla Bliss, Citrus Fields, Coffee Delight, Pineapple Express, Watermelon Fresh and Jamaican Cocoa Butter.

Her products are available in most of Jamaica's high-end boutique properties, as well as in pharmacies and gift shops across the island.   

“Hotels are currently my biggest customers, as well as spas and gift shops. Those products usually only reach to the tourists and I would like to expand to locals and pushing that as a core market,” she said.

Irie Rock has consistently participated in JAMPRO’s Business Linkages programmes, in particular the annual Jamaica Product Exchange (JAPEX) tourism trade fair. In 2012, the Irie Rock brand benefited from favourable exposure in the Commonwealth Secretariat-sponsored Spring Fair International in the United Kingdom. Irie Rock products are sold in Trinidad and the Bahamas, and Brown is seeking to find markets in the UK and North America.

Brown applauded JAMPRO’s ongoing efforts to facilitate her spa line, noting that the agency provides her with constant feedback, updates and invitations to useful and informative trade events.

Since entering the Jamaican market in 2001, Digicel has become the fastest growing wireless telecoms operator in Jamaica and the wider Caribbean. Over the past 11 years, the company has invested over US$1 billion in the country and has expanded its international customer base to 13 million across its 31 markets in the Caribbean, Central America and the Pacific.

 

Digicel’s markets comprise Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.


The company officially opened its US$60-million regional headquarters in downtown Kingston in March 2013. In his remarks at the official opening, Denis O’Brien, Chairman and founder of Digicel Group, stated: “I must thank our loyal and valued customers and of course our fantastic staff. The Digicel success story is built on the efforts and hard graft of our talented and committed people – and our global expansion has been fuelled by the ongoing efforts of our amazing team right here in Jamaica.”


The brainchild of twin brothers Marlon and Marvin Stuart, Local Spice debuted its Complete Seasoning in the local and overseas market in 2010 and immediately made a strong impact. In its first seven months of operation, the company's production level grew from 5,000 pouches per week to 80,000 in order to satisfy growing demand.

The popularity of Local Spice's Complete Seasoning was buoyed by rave reviews on network television from Phil Lempert, one of America’s leading consumer trend-watchers and analysts. The product, which received an impressive rating of 95 out of 100, was featured on Lempert’s food review segment on “ABC News Now”. It was also highlighted during his popular weekly programme “New Product Hits and Misses” on SupermarketGuru.com, a leading food and health resource website that boasts over nine million visitors a year. Complete Seasoning received top marks for taste, value, health, ingredients, preparation, appearance and packaging.

Local Spice has benefited from invaluable assistance in export development from JAMPRO and has been represented at local and international trade events as part of the agency’s promotional activities. Local Spice’s Complete Seasoning has been featured at the Fancy Food event in New York, Expo Jamaica, and a major in-store promotion in the US with prominent supermarket chain Fiesta Mart.

“JAMPRO held our hand through the export process and guided us to the relevant agencies. Any contact that we had with government, JAMPRO was there and the staff went beyond the call of duty in providing useful insights and direction. They have a wealth of knowledge and we wouldn’t be where are today without the help of the agency,” Marlon Stuart stated.

Marlene Porter, JAMPRO’s Export Development Manager, noted that the Agency had recognised from the beginning that Local Spice's Complete Seasoning was a great product with tremendous potential.

“JAMPRO is pleased with the success that Local Spice has been able to reap through the support services, promotions and market penetration initiatives facilitated by the Agency,” she stated.

JAMPRO launched the pilot of the Export Max programme in 2011 to assist small to medium sized enterprises with growing their export sales. The recently launched ExportMax II promises to do the same, with the addition of a corporate mentorship programme and an added focus on capacity building.

For more information on Export Max I & II and other export programmes, click here .

Jamaica is home to exceptionally talented fashion designers and is poised to claim a significant portion of the ever increasing global fashion market. Managing Director of Heather Laine , Zoe Heather Summers, speaks to JAMPRO in this feature about the company's success in the fashion industry and her plans for the future.

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