Success Stories

Vistaprint Jamaica Limited began operations in 2003 as a customer service centre for parent company Vistaprint – the world’s leading online design and print solution for small businesses worldwide. After initially starting with over 20 employees, Vistaprint Jamaica’s staff grew to 720 agents and 175 management/support personnel in 2012.

The company’s US$23-million, 92,000-square-foot facility in the Barnett Tech Park in Montego Bay was officially opened in September 2012. The company’s steady growth over the past eight years necessitated the build out of their own facility.

In 2008, Vistaprint Jamaica had the distinction of becoming the first subsidiary outside of the Lexington office to have a unit dedicated to graphic design services. The unit distinguished itself by producing “Hearts”, which became a top selling design on Vistaprint’s global website. Vistaprint executives have cited the quality of the Vistaprint Jamaica team as one of the compelling reasons for the company’s continued win-win investment in the island.

Learn more about Jamaica's Knowledge Services industry.

Digital cable and broadband service provider Columbus Communications launched its operations in Jamaica under the Flow brand in 2006 and, to date, has saturated roughly 50 per cent of the market with a customer base of over half a million subscribers. They have so far invested US$250 million in local development, which represents roughly 25 per cent of the company's total outlay inside the Caribbean region.

The company’s confidence in Jamaica is reflected in its decision to invest US$40 million annually over the next four years on its operations in Jamaica as part of its aggressive development geared at strengthening its foothold in major centres across the island. Flow Jamaica currently employs about 600 persons, while engaging another 200 as outside contractors.

Since entering the local market, the company has driven commercial internet prices down by as much as 98 per cent and residential prices by 76 per cent. This has contributed to Jamaica being recognised as a more competitive jurisdiction for investors in a range of services that require competitively priced broadband capacity.

JAMPRO launched the pilot of the Export Max programme in 2011 to assist small to medium sized enterprises with growing their export sales. The recently launched ExportMax II promises to do the same, with the addition of a corporate mentorship programme and an added focus on capacity building.

For more information on Export Max I & II and other export programmes, click here .

Jamaica is home to exceptionally talented fashion designers and is poised to claim a significant portion of the ever increasing global fashion market. Managing Director of Heather Laine , Zoe Heather Summers, speaks to JAMPRO in this feature about the company's success in the fashion industry and her plans for the future.

Jamaica is positioning itself as the next global hub for animation and Reel Rock GSW is one of the animation studios at the epicentre of the development. Reel Rock offers its clients the full spectrum of animation services from illustrations to storyboarding, animation, digital paint, compositing and post-production work.

Gregory Khan, Managing Director of Uniform Centre – a leading provider of uniform solutions to various sectors, has indicated that his company is currently pursuing four firm business prospects emanating from its recent participation in JAMPRO’s Opportunities Jamaica 2013 business linkages event.

Mr. Khan also disclosed that in addition to the promising prospects, 20 buyers registered strong interest in doing business with his company at the two-day event, which was held on September 30 and October 1 at the Montego Bay Convention Centre. He had high commendations for the JAMPRO team led by President Diane Edwards, and described Opportunities Jamaica 2013 as a first class event that succeeded in bringing together local suppliers of goods and services with buyers from Jamaica and across the Caribbean.

Mr. Khan noted that the event provided the ideal platform to network with potential customers and showcase the quality of the products made by Uniform Centre. He added that the direct interaction facilitated by the event allowed him to impress the company’s core value of integrity on potential buyers, which significantly enhanced the process of forging deeper business partnerships.

Uniform Centre has established a strong reputation as a manufacturer of custom uniforms for local and regional companies in the hospitality, education, health and industrial sectors. In addition to manufacturing custom uniforms, the company also provides consultation on design and facilitates silkscreen printing and embroidery.

The company has successfully participated in previous JAMPRO’s Business Linkages Programme, and most notably secured a major contract in 2011 from Mystic Mountain Jamaica Tours valued at close to J$1 million. According to Mr. Khan, the company is looking forward to strengthening its partnership with JAMPRO in the future.

 

“JAMPRO has looked after us very well and it is always a pleasure to work with the agency,” he stated.

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