Success Stories

Digital cable and broadband service provider Columbus Communications launched its operations in Jamaica under the Flow brand in 2006 and, to date, has saturated roughly 50 per cent of the market with a customer base of over half a million subscribers. They have so far invested US$250 million in local development, which represents roughly 25 per cent of the company's total outlay inside the Caribbean region.

The company’s confidence in Jamaica is reflected in its decision to invest US$40 million annually over the next four years on its operations in Jamaica as part of its aggressive development geared at strengthening its foothold in major centres across the island. Flow Jamaica currently employs about 600 persons, while engaging another 200 as outside contractors.

Since entering the local market, the company has driven commercial internet prices down by as much as 98 per cent and residential prices by 76 per cent. This has contributed to Jamaica being recognised as a more competitive jurisdiction for investors in a range of services that require competitively priced broadband capacity.

In 2012, JAMPRO-landed investment ISOCON-JLB International established a shipping container cleaning and repair facility at the New Port East in the Kingston Free Zone. The cleaning facility, which is the first of its kind locally, will provide much needed services at a global standard for food grade International Standards Organization (ISO) containers.

The FINPYME ExportPlus programme is an initiative of the Inter-American Investment Corporation. The programme provides technical assistance, training and financial support to SMEs in developing countries.

Heather Laine has been designing and creating beautiful clothes for the past 22 years. Its CEO, Zoe Heather Summers, says that Heather Laine’s designs are inspired by the Jamaican woman: The Heather Laine style is very flowing and comfortable – “comfortable chic” as Zoe describes it. She says that comfort is important to the Caribbean woman:

  • In addition to selling in their Kingston boutique, Heather Laine creates a line of resort clothing which is sold in resort shops in Jamaica, the wider Caribbean, and more recently in Florida, as they seek to expand their overseas markets.
  • Export Max help has been invaluable in expanding their export market. JAMPRO helped them to prepare for trade shows, develop a marketing plan and make contact with potential overseas clients. “They even came into the factory to help us improve our productivity”, as well as giving assistance in obtaining financing. “JAMPRO has my back, and has been extremely helpful”, Zoe declared.

Heather Laine's designs are inspired by the Jamaican woman, Zoe Heather Summers shows a customer one of her unique pieces.

For more information on Export Max I and Export Max II, click here.

Jamaica is home to exceptionally talented fashion designers and is poised to claim a significant portion of the ever increasing global fashion market. Managing Director of Heather Laine , Zoe Heather Summers, speaks to JAMPRO in this feature about the company's success in the fashion industry and her plans for the future.

Vistaprint Jamaica Limited began operations in 2003 as a customer service centre for parent company Vistaprint – the world’s leading online design and print solution for small businesses worldwide. After initially starting with over 20 employees, Vistaprint Jamaica’s staff grew to 720 agents and 175 management/support personnel in 2012.

The company’s US$23-million, 92,000-square-foot facility in the Barnett Tech Park in Montego Bay was officially opened in September 2012. The company’s steady growth over the past eight years necessitated the build out of their own facility.

In 2008, Vistaprint Jamaica had the distinction of becoming the first subsidiary outside of the Lexington office to have a unit dedicated to graphic design services. The unit distinguished itself by producing “Hearts”, which became a top selling design on Vistaprint’s global website. Vistaprint executives have cited the quality of the Vistaprint Jamaica team as one of the compelling reasons for the company’s continued win-win investment in the island.

Learn more about Jamaica's Knowledge Services industry.

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