Success Stories

Digital cable and broadband service provider Columbus Communications launched its operations in Jamaica under the Flow brand in 2006 and, to date, has saturated roughly 50 per cent of the market with a customer base of over half a million subscribers. They have so far invested US$250 million in local development, which represents roughly 25 per cent of the company's total outlay inside the Caribbean region.

The company’s confidence in Jamaica is reflected in its decision to invest US$40 million annually over the next four years on its operations in Jamaica as part of its aggressive development geared at strengthening its foothold in major centres across the island. Flow Jamaica currently employs about 600 persons, while engaging another 200 as outside contractors.

Since entering the local market, the company has driven commercial internet prices down by as much as 98 per cent and residential prices by 76 per cent. This has contributed to Jamaica being recognised as a more competitive jurisdiction for investors in a range of services that require competitively priced broadband capacity.

 

Nestled in the green hills of St. Ann, Federal Transformer Manufacturing & ConsultingLimited (FTMCL) is rapidly taking its place as one of Jamaica’s most innovative companies. The brainchild of returning resident Granville Reid, the company was launched in July 2015 after almost two years of research and training of 23 electrical engineers.

The concept for FTMCL was born after identifying a need in the Jamaican space for transformer repairs and maintenance. While working in Canada, Reid recognized that there was no official avenue for Jamaica’s largest power company

– Jamaica Public Service (JPS) – to refurbish transformers. This meant that JPS had to send devices overseas to be serviced at extremely

high costs. Identifying this clear gap in the Jamaican market, he pursued the opportunity, estimating that JPS could save up to 30% in costs if the refurbishing was done locally. Reid saw that not only JPS, but other large industries such as tourism and manufacturing generated their own power and could benefit from this service.

FTMCL came to life with a mandate to manufacture and refurbish transformers of various sizes and voltage output levels in Jamaica. Reid left Canada and returned to Jamaica to execute his idea. He immediately contacted Jamaica’s investment promotion agency, JAMPRO, where he worked with officers to have his business plan developed, and to identify a location to accommodate the factory.

Dr. Karl Reid, finance and administration manager and company secretary for FTMCL, told JAMPRO that the company struggled in the early stages to find financing for this new business concept. However, with JAMPRO’s help, the company received assistance from the EXIM Bank and eventually received financial support from local banks to transition from the developmental to the operational stage.

With funding in hand and the project operational, the company saw immediate success.

FTMCL started by providing services to the hotel industry, and to companies such as

Jamaica Broilers and Wigton Wind Farm Limited.

 

 

 

Entrepreneur Racquell Brown has translated her love and passion for Jamaica's flora into a lucrative line of exotic, all-natural skincare products. Operating under the Irie Rock Yaad Spa brand, Brown has developed a range of mood-boosting scents, namely: Papaya Path, Mango Walk, Coconut Sensation, Vanilla Bliss, Citrus Fields, Coffee Delight, Pineapple Express, Watermelon Fresh and Jamaican Cocoa Butter.

Her products are available in most of Jamaica's high-end boutique properties, as well as in pharmacies and gift shops across the island.   

“Hotels are currently my biggest customers, as well as spas and gift shops. Those products usually only reach to the tourists and I would like to expand to locals and pushing that as a core market,” she said.

Irie Rock has consistently participated in JAMPRO’s Business Linkages programmes, in particular the annual Jamaica Product Exchange (JAPEX) tourism trade fair. In 2012, the Irie Rock brand benefited from favourable exposure in the Commonwealth Secretariat-sponsored Spring Fair International in the United Kingdom. Irie Rock products are sold in Trinidad and the Bahamas, and Brown is seeking to find markets in the UK and North America.

Brown applauded JAMPRO’s ongoing efforts to facilitate her spa line, noting that the agency provides her with constant feedback, updates and invitations to useful and informative trade events.

Jamaica is positioning itself as the next global hub for animation and Reel Rock GSW is one of the animation studios at the epicentre of the development. Reel Rock offers its clients the full spectrum of animation services from illustrations to storyboarding, animation, digital paint, compositing and post-production work.

JAMPRO launched the pilot of the Export Max programme in 2011 to assist small to medium sized enterprises with growing their export sales. The recently launched ExportMax II promises to do the same, with the addition of a corporate mentorship programme and an added focus on capacity building.

For more information on Export Max I & II and other export programmes, click here .

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