Success Stories

 

Nestled in the green hills of St. Ann, Federal Transformer Manufacturing & ConsultingLimited (FTMCL) is rapidly taking its place as one of Jamaica’s most innovative companies. The brainchild of returning resident Granville Reid, the company was launched in July 2015 after almost two years of research and training of 23 electrical engineers.

The concept for FTMCL was born after identifying a need in the Jamaican space for transformer repairs and maintenance. While working in Canada, Reid recognized that there was no official avenue for Jamaica’s largest power company

– Jamaica Public Service (JPS) – to refurbish transformers. This meant that JPS had to send devices overseas to be serviced at extremely

high costs. Identifying this clear gap in the Jamaican market, he pursued the opportunity, estimating that JPS could save up to 30% in costs if the refurbishing was done locally. Reid saw that not only JPS, but other large industries such as tourism and manufacturing generated their own power and could benefit from this service.

FTMCL came to life with a mandate to manufacture and refurbish transformers of various sizes and voltage output levels in Jamaica. Reid left Canada and returned to Jamaica to execute his idea. He immediately contacted Jamaica’s investment promotion agency, JAMPRO, where he worked with officers to have his business plan developed, and to identify a location to accommodate the factory.

Dr. Karl Reid, finance and administration manager and company secretary for FTMCL, told JAMPRO that the company struggled in the early stages to find financing for this new business concept. However, with JAMPRO’s help, the company received assistance from the EXIM Bank and eventually received financial support from local banks to transition from the developmental to the operational stage.

With funding in hand and the project operational, the company saw immediate success.

FTMCL started by providing services to the hotel industry, and to companies such as

Jamaica Broilers and Wigton Wind Farm Limited.

 

 

 

Heather Laine has been designing and creating beautiful clothes for the past 22 years. Its CEO, Zoe Heather Summers, says that Heather Laine’s designs are inspired by the Jamaican woman: The Heather Laine style is very flowing and comfortable – “comfortable chic” as Zoe describes it. She says that comfort is important to the Caribbean woman:

  • In addition to selling in their Kingston boutique, Heather Laine creates a line of resort clothing which is sold in resort shops in Jamaica, the wider Caribbean, and more recently in Florida, as they seek to expand their overseas markets.
  • Export Max help has been invaluable in expanding their export market. JAMPRO helped them to prepare for trade shows, develop a marketing plan and make contact with potential overseas clients. “They even came into the factory to help us improve our productivity”, as well as giving assistance in obtaining financing. “JAMPRO has my back, and has been extremely helpful”, Zoe declared.

Heather Laine's designs are inspired by the Jamaican woman, Zoe Heather Summers shows a customer one of her unique pieces.

For more information on Export Max I and Export Max II, click here.

JAMPRO launched the pilot of the Export Max programme in 2011 to assist small to medium sized enterprises with growing their export sales. The recently launched ExportMax II promises to do the same, with the addition of a corporate mentorship programme and an added focus on capacity building.

For more information on Export Max I & II and other export programmes, click here .

Since entering the Jamaican market in 2001, Digicel has become the fastest growing wireless telecoms operator in Jamaica and the wider Caribbean. Over the past 11 years, the company has invested over US$1 billion in the country and has expanded its international customer base to 13 million across its 31 markets in the Caribbean, Central America and the Pacific.

 

Digicel’s markets comprise Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.


The company officially opened its US$60-million regional headquarters in downtown Kingston in March 2013. In his remarks at the official opening, Denis O’Brien, Chairman and founder of Digicel Group, stated: “I must thank our loyal and valued customers and of course our fantastic staff. The Digicel success story is built on the efforts and hard graft of our talented and committed people – and our global expansion has been fuelled by the ongoing efforts of our amazing team right here in Jamaica.”


Jamaica is home to exceptionally talented fashion designers and is poised to claim a significant portion of the ever increasing global fashion market. Managing Director of Heather Laine , Zoe Heather Summers, speaks to JAMPRO in this feature about the company's success in the fashion industry and her plans for the future.

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