Success Stories

Since entering the Jamaican market in 2001, Digicel has become the fastest growing wireless telecoms operator in Jamaica and the wider Caribbean. Over the past 11 years, the company has invested over US$1 billion in the country and has expanded its international customer base to 13 million across its 31 markets in the Caribbean, Central America and the Pacific.

 

Digicel’s markets comprise Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.


The company officially opened its US$60-million regional headquarters in downtown Kingston in March 2013. In his remarks at the official opening, Denis O’Brien, Chairman and founder of Digicel Group, stated: “I must thank our loyal and valued customers and of course our fantastic staff. The Digicel success story is built on the efforts and hard graft of our talented and committed people – and our global expansion has been fuelled by the ongoing efforts of our amazing team right here in Jamaica.”


In 2012, JAMPRO-landed investment ISOCON-JLB International established a shipping container cleaning and repair facility at the New Port East in the Kingston Free Zone. The cleaning facility, which is the first of its kind locally, will provide much needed services at a global standard for food grade International Standards Organization (ISO) containers.

Fiwi Foods Limited is listed among the many Jamaican food processors who are making a name for their brands in international markets. Since its inception in 2006, Fiwi Foods has been manufacturing its signature jerk seasoning and honey glaze sauce to meet international standards.

The company's two flagship products were a hit at the 56th Summer Fancy Food Show in New York. Arising out of the JAMPRO-facilitated mission to the event, Fiwi Foods generated significant sales and visits to its website.

Fiwi Foods Managing Director Andrei Brissett praises JAMPRO's facilitation of exporters to international events: “The work of JAMPRO has been excellent, not only as it relates to export promotion, but also in its overall efforts through seminars and workshops that guide young businesses towards success,” he stated.

Fiwi Foods has utilised several avenues for distribution of its products. Quite notably, the company has been supplying its jerk seasoning as value-added input for other products and as a main ingredient/base product in food preparation. Brissett plans to continue establishing the Fiwi Foods brand locally while aggressively tackling the export market, in keeping with the brand's mantra, “Lively up your taste!”

Connect with an exciting Jamaican food entrepreneur, click here for the JAMPRO Contact Centre.

Heather Laine has been designing and creating beautiful clothes for the past 22 years. Its CEO, Zoe Heather Summers, says that Heather Laine’s designs are inspired by the Jamaican woman: The Heather Laine style is very flowing and comfortable – “comfortable chic” as Zoe describes it. She says that comfort is important to the Caribbean woman:

  • In addition to selling in their Kingston boutique, Heather Laine creates a line of resort clothing which is sold in resort shops in Jamaica, the wider Caribbean, and more recently in Florida, as they seek to expand their overseas markets.
  • Export Max help has been invaluable in expanding their export market. JAMPRO helped them to prepare for trade shows, develop a marketing plan and make contact with potential overseas clients. “They even came into the factory to help us improve our productivity”, as well as giving assistance in obtaining financing. “JAMPRO has my back, and has been extremely helpful”, Zoe declared.

Heather Laine's designs are inspired by the Jamaican woman, Zoe Heather Summers shows a customer one of her unique pieces.

For more information on Export Max I and Export Max II, click here.

 

Nestled in the green hills of St. Ann, Federal Transformer Manufacturing & ConsultingLimited (FTMCL) is rapidly taking its place as one of Jamaica’s most innovative companies. The brainchild of returning resident Granville Reid, the company was launched in July 2015 after almost two years of research and training of 23 electrical engineers.

The concept for FTMCL was born after identifying a need in the Jamaican space for transformer repairs and maintenance. While working in Canada, Reid recognized that there was no official avenue for Jamaica’s largest power company

– Jamaica Public Service (JPS) – to refurbish transformers. This meant that JPS had to send devices overseas to be serviced at extremely

high costs. Identifying this clear gap in the Jamaican market, he pursued the opportunity, estimating that JPS could save up to 30% in costs if the refurbishing was done locally. Reid saw that not only JPS, but other large industries such as tourism and manufacturing generated their own power and could benefit from this service.

FTMCL came to life with a mandate to manufacture and refurbish transformers of various sizes and voltage output levels in Jamaica. Reid left Canada and returned to Jamaica to execute his idea. He immediately contacted Jamaica’s investment promotion agency, JAMPRO, where he worked with officers to have his business plan developed, and to identify a location to accommodate the factory.

Dr. Karl Reid, finance and administration manager and company secretary for FTMCL, told JAMPRO that the company struggled in the early stages to find financing for this new business concept. However, with JAMPRO’s help, the company received assistance from the EXIM Bank and eventually received financial support from local banks to transition from the developmental to the operational stage.

With funding in hand and the project operational, the company saw immediate success.

FTMCL started by providing services to the hotel industry, and to companies such as

Jamaica Broilers and Wigton Wind Farm Limited.

 

 

 

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