Success Stories

JAMPRO launched the pilot of the Export Max programme in 2011 to assist small to medium sized enterprises with growing their export sales. The recently launched ExportMax II promises to do the same, with the addition of a corporate mentorship programme and an added focus on capacity building.

For more information on Export Max I & II and other export programmes, click here .

Jamaica is positioning itself as the next global hub for animation and Reel Rock GSW is one of the animation studios at the epicentre of the development. Reel Rock offers its clients the full spectrum of animation services from illustrations to storyboarding, animation, digital paint, compositing and post-production work.

The brainchild of twin brothers Marlon and Marvin Stuart, Local Spice debuted its Complete Seasoning in the local and overseas market in 2010 and immediately made a strong impact. In its first seven months of operation, the company's production level grew from 5,000 pouches per week to 80,000 in order to satisfy growing demand.

The popularity of Local Spice's Complete Seasoning was buoyed by rave reviews on network television from Phil Lempert, one of America’s leading consumer trend-watchers and analysts. The product, which received an impressive rating of 95 out of 100, was featured on Lempert’s food review segment on “ABC News Now”. It was also highlighted during his popular weekly programme “New Product Hits and Misses” on SupermarketGuru.com, a leading food and health resource website that boasts over nine million visitors a year. Complete Seasoning received top marks for taste, value, health, ingredients, preparation, appearance and packaging.

Local Spice has benefited from invaluable assistance in export development from JAMPRO and has been represented at local and international trade events as part of the agency’s promotional activities. Local Spice’s Complete Seasoning has been featured at the Fancy Food event in New York, Expo Jamaica, and a major in-store promotion in the US with prominent supermarket chain Fiesta Mart.

“JAMPRO held our hand through the export process and guided us to the relevant agencies. Any contact that we had with government, JAMPRO was there and the staff went beyond the call of duty in providing useful insights and direction. They have a wealth of knowledge and we wouldn’t be where are today without the help of the agency,” Marlon Stuart stated.

Marlene Porter, JAMPRO’s Export Development Manager, noted that the Agency had recognised from the beginning that Local Spice's Complete Seasoning was a great product with tremendous potential.

“JAMPRO is pleased with the success that Local Spice has been able to reap through the support services, promotions and market penetration initiatives facilitated by the Agency,” she stated.

Digital cable and broadband service provider Columbus Communications launched its operations in Jamaica under the Flow brand in 2006 and, to date, has saturated roughly 50 per cent of the market with a customer base of over half a million subscribers. They have so far invested US$250 million in local development, which represents roughly 25 per cent of the company's total outlay inside the Caribbean region.

The company’s confidence in Jamaica is reflected in its decision to invest US$40 million annually over the next four years on its operations in Jamaica as part of its aggressive development geared at strengthening its foothold in major centres across the island. Flow Jamaica currently employs about 600 persons, while engaging another 200 as outside contractors.

Since entering the local market, the company has driven commercial internet prices down by as much as 98 per cent and residential prices by 76 per cent. This has contributed to Jamaica being recognised as a more competitive jurisdiction for investors in a range of services that require competitively priced broadband capacity.

Gregory Khan, Managing Director of Uniform Centre – a leading provider of uniform solutions to various sectors, has indicated that his company is currently pursuing four firm business prospects emanating from its recent participation in JAMPRO’s Opportunities Jamaica 2013 business linkages event.

Mr. Khan also disclosed that in addition to the promising prospects, 20 buyers registered strong interest in doing business with his company at the two-day event, which was held on September 30 and October 1 at the Montego Bay Convention Centre. He had high commendations for the JAMPRO team led by President Diane Edwards, and described Opportunities Jamaica 2013 as a first class event that succeeded in bringing together local suppliers of goods and services with buyers from Jamaica and across the Caribbean.

Mr. Khan noted that the event provided the ideal platform to network with potential customers and showcase the quality of the products made by Uniform Centre. He added that the direct interaction facilitated by the event allowed him to impress the company’s core value of integrity on potential buyers, which significantly enhanced the process of forging deeper business partnerships.

Uniform Centre has established a strong reputation as a manufacturer of custom uniforms for local and regional companies in the hospitality, education, health and industrial sectors. In addition to manufacturing custom uniforms, the company also provides consultation on design and facilitates silkscreen printing and embroidery.

The company has successfully participated in previous JAMPRO’s Business Linkages Programme, and most notably secured a major contract in 2011 from Mystic Mountain Jamaica Tours valued at close to J$1 million. According to Mr. Khan, the company is looking forward to strengthening its partnership with JAMPRO in the future.

 

“JAMPRO has looked after us very well and it is always a pleasure to work with the agency,” he stated.

Since entering the Jamaican market in 2001, Digicel has become the fastest growing wireless telecoms operator in Jamaica and the wider Caribbean. Over the past 11 years, the company has invested over US$1 billion in the country and has expanded its international customer base to 13 million across its 31 markets in the Caribbean, Central America and the Pacific.

 

Digicel’s markets comprise Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.


The company officially opened its US$60-million regional headquarters in downtown Kingston in March 2013. In his remarks at the official opening, Denis O’Brien, Chairman and founder of Digicel Group, stated: “I must thank our loyal and valued customers and of course our fantastic staff. The Digicel success story is built on the efforts and hard graft of our talented and committed people – and our global expansion has been fuelled by the ongoing efforts of our amazing team right here in Jamaica.”


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