Success Stories

Since entering the Jamaican market in 2001, Digicel has become the fastest growing wireless telecoms operator in Jamaica and the wider Caribbean. Over the past 11 years, the company has invested over US$1 billion in the country and has expanded its international customer base to 13 million across its 31 markets in the Caribbean, Central America and the Pacific.

 

Digicel’s markets comprise Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.


The company officially opened its US$60-million regional headquarters in downtown Kingston in March 2013. In his remarks at the official opening, Denis O’Brien, Chairman and founder of Digicel Group, stated: “I must thank our loyal and valued customers and of course our fantastic staff. The Digicel success story is built on the efforts and hard graft of our talented and committed people – and our global expansion has been fuelled by the ongoing efforts of our amazing team right here in Jamaica.”


Jamaica is home to exceptionally talented fashion designers and is poised to claim a significant portion of the ever increasing global fashion market. Managing Director of Heather Laine , Zoe Heather Summers, speaks to JAMPRO in this feature about the company's success in the fashion industry and her plans for the future.

Fiwi Foods Limited is listed among the many Jamaican food processors who are making a name for their brands in international markets. Since its inception in 2006, Fiwi Foods has been manufacturing its signature jerk seasoning and honey glaze sauce to meet international standards.

The company's two flagship products were a hit at the 56th Summer Fancy Food Show in New York. Arising out of the JAMPRO-facilitated mission to the event, Fiwi Foods generated significant sales and visits to its website.

Fiwi Foods Managing Director Andrei Brissett praises JAMPRO's facilitation of exporters to international events: “The work of JAMPRO has been excellent, not only as it relates to export promotion, but also in its overall efforts through seminars and workshops that guide young businesses towards success,” he stated.

Fiwi Foods has utilised several avenues for distribution of its products. Quite notably, the company has been supplying its jerk seasoning as value-added input for other products and as a main ingredient/base product in food preparation. Brissett plans to continue establishing the Fiwi Foods brand locally while aggressively tackling the export market, in keeping with the brand's mantra, “Lively up your taste!”

Connect with an exciting Jamaican food entrepreneur, click here for the JAMPRO Contact Centre.

JAMPRO launched the pilot of the Export Max programme in 2011 to assist small to medium sized enterprises with growing their export sales. The recently launched ExportMax II promises to do the same, with the addition of a corporate mentorship programme and an added focus on capacity building.

For more information on Export Max I & II and other export programmes, click here .

Digital cable and broadband service provider Columbus Communications launched its operations in Jamaica under the Flow brand in 2006 and, to date, has saturated roughly 50 per cent of the market with a customer base of over half a million subscribers. They have so far invested US$250 million in local development, which represents roughly 25 per cent of the company's total outlay inside the Caribbean region.

The company’s confidence in Jamaica is reflected in its decision to invest US$40 million annually over the next four years on its operations in Jamaica as part of its aggressive development geared at strengthening its foothold in major centres across the island. Flow Jamaica currently employs about 600 persons, while engaging another 200 as outside contractors.

Since entering the local market, the company has driven commercial internet prices down by as much as 98 per cent and residential prices by 76 per cent. This has contributed to Jamaica being recognised as a more competitive jurisdiction for investors in a range of services that require competitively priced broadband capacity.

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