Success Stories

Vistaprint Jamaica Limited began operations in 2003 as a customer service centre for parent company Vistaprint – the world’s leading online design and print solution for small businesses worldwide. After initially starting with over 20 employees, Vistaprint Jamaica’s staff grew to 720 agents and 175 management/support personnel in 2012.

The company’s US$23-million, 92,000-square-foot facility in the Barnett Tech Park in Montego Bay was officially opened in September 2012. The company’s steady growth over the past eight years necessitated the build out of their own facility.

In 2008, Vistaprint Jamaica had the distinction of becoming the first subsidiary outside of the Lexington office to have a unit dedicated to graphic design services. The unit distinguished itself by producing “Hearts”, which became a top selling design on Vistaprint’s global website. Vistaprint executives have cited the quality of the Vistaprint Jamaica team as one of the compelling reasons for the company’s continued win-win investment in the island.

Learn more about Jamaica's Knowledge Services industry.

Jamaica is home to exceptionally talented fashion designers and is poised to claim a significant portion of the ever increasing global fashion market. Managing Director of Heather Laine , Zoe Heather Summers, speaks to JAMPRO in this feature about the company's success in the fashion industry and her plans for the future.

Jamaica is positioning itself as the next global hub for animation and Reel Rock GSW is one of the animation studios at the epicentre of the development. Reel Rock offers its clients the full spectrum of animation services from illustrations to storyboarding, animation, digital paint, compositing and post-production work.

Leo Cousins and Vincent Hill are engineers by profession who have mined success in the Jamaican hills. They are the owners of Lydford Mining, a multi-million dollar operation located in St. Ann, the birth parish of Reggae legend Bob Marley.

The mining and processing operation is an investor’s dream with full order books for limestone products, zero debt and extensive reserves of high grade limestone. Their tale of success is one of vision and perseverance.

Established in 1991 as a limited liability company, Lydford Mining weathered the early storm when local bauxite companies declined to pick up their merchandise. The resilient team eventually managed to land the US-based J.M. Huber Corporation, with its subsidiary Huber Engineered Materials, as their first customer. With that initial single order of whiting grade limestone, the company charted upward in an aggressive growth spurt that continues today.

Lydford Mining currently exports 120,000 tonnes of high purity limestone, 100,000 tonnes of industrial grade and 2,000 tonnes of ground material each year.  In addition to J.M. Huber, the company’s client list also includes the US-based Mississippi Lime Company and Chilean company Electroandina.

Lydford Mining also sells its limestone to local manufacturers who use it in processing fertilizers, animal feed, fillers for plastics and paints and many other industrial products. Before the company commenced operations, all these products were imported at twice the cost in most cases.

The company’s staff complement has grown from six in 1991 to 60 in 2014, and the rental of 25 trucks and six pieces of mining equipment has created additional employment for at least 30 workers.

Through the years, the resourceful team of Cousins and Hill has invested significantly in state-of-the-art technology – a move that has kept productivity at optimal levels. They are currently in the process of expanding their high-tech lab, which is used to analyse and test processed material.

With their sights set on a larger share of the world market, where there is demand for food and medical/pharmaceutical grade limestone, Cousins and Hill are currently working on securing a US$4 million investment to bring this goal to fruition. According to Cousins, the future plans to increase output of the higher profit-yielding, value-added limestone products are predicated on the quality of Jamaican limestone and the enabling business climate.

“After all, without quality, we wouldn’t exist…With its numerous viable investment possibilities, economic and political stability, Jamaica is both a reliable and dynamic quality brand,” says Cousins.

The FINPYME ExportPlus programme is an initiative of the Inter-American Investment Corporation. The programme provides technical assistance, training and financial support to SMEs in developing countries.

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