Success Stories

Digital cable and broadband service provider Columbus Communications launched its operations in Jamaica under the Flow brand in 2006 and, to date, has saturated roughly 50 per cent of the market with a customer base of over half a million subscribers. They have so far invested US$250 million in local development, which represents roughly 25 per cent of the company's total outlay inside the Caribbean region.

The company’s confidence in Jamaica is reflected in its decision to invest US$40 million annually over the next four years on its operations in Jamaica as part of its aggressive development geared at strengthening its foothold in major centres across the island. Flow Jamaica currently employs about 600 persons, while engaging another 200 as outside contractors.

Since entering the local market, the company has driven commercial internet prices down by as much as 98 per cent and residential prices by 76 per cent. This has contributed to Jamaica being recognised as a more competitive jurisdiction for investors in a range of services that require competitively priced broadband capacity.

Entrepreneur Racquell Brown has translated her love and passion for Jamaica's flora into a lucrative line of exotic, all-natural skincare products. Operating under the Irie Rock Yaad Spa brand, Brown has developed a range of mood-boosting scents, namely: Papaya Path, Mango Walk, Coconut Sensation, Vanilla Bliss, Citrus Fields, Coffee Delight, Pineapple Express, Watermelon Fresh and Jamaican Cocoa Butter.

Her products are available in most of Jamaica's high-end boutique properties, as well as in pharmacies and gift shops across the island.   

“Hotels are currently my biggest customers, as well as spas and gift shops. Those products usually only reach to the tourists and I would like to expand to locals and pushing that as a core market,” she said.

Irie Rock has consistently participated in JAMPRO’s Business Linkages programmes, in particular the annual Jamaica Product Exchange (JAPEX) tourism trade fair. In 2012, the Irie Rock brand benefited from favourable exposure in the Commonwealth Secretariat-sponsored Spring Fair International in the United Kingdom. Irie Rock products are sold in Trinidad and the Bahamas, and Brown is seeking to find markets in the UK and North America.

Brown applauded JAMPRO’s ongoing efforts to facilitate her spa line, noting that the agency provides her with constant feedback, updates and invitations to useful and informative trade events.

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